First Integrated Solutions is an Australian based Computer Support & Supply business providing solutions incorporating Novell, Microsoft, and obtaining certification for Citrix related products.

Services include System Diagnosis and Repairs, System Upgrades, Printer Repairs, Network Administration and Maintenance (WINDOWS NT, NOVELL), Wide Area Network design and implementation, as well as On-Site Service Contracts. 

We also act as independent project managers for a range of clients both nationally, and internationally regarding IT strategies to be applied to our client's expanding infrastructure.  This service requires special quotations and budgets to meet the client's expectations and tends to be an on-going service.  With our expanding customer base in this area, and the support from various specialists, this is more than just another value added consultancy service.

Our current rates per hour (Ex GST) are:

CITRIX SERVICE                   $720 - Per incidence under support agreement

EMERGENCY SERVICE                $250 - 90 minutes On Site Response capped @ 2 hours
PREMIUM SERVICE                  $150 - 4hour On Site Response capped @ 5 hours
STANDARD SERVICE                 $120 - Same/Next Day Response capped @ 5 hours
NON-CRITICAL SERVICE              $80 - Later that week response capped @ 5 hours
QUOTE FEE                         $65 - 

ANIMATION                         $80 - per hour
GRAPHIC DESIGN                   $100 - per hour
WEB DESIGN                       $150 - per hour

NOTES:

The creation of animated sequences and the related graphic design is a time intensive process

Animation such as with Flash can take 500 cells of each property to make a 41 second movie.  

From making a web page, to designing the graphics, to the incorporation of flash, cgi-scripts or active-x controls, First Integrated Solutions can also design, create, and implement a web solution according to your budget, and your needs.  

 

If you require further information, please send us an e-mail.

 

FIS Support Notes

 

* How do I install Windows 98?

To install Windows 98 as a minimum:

1. Go into BIOS setup and enable USB

2. Install Win98 on your system

3. For VIA Chipset mainboards, download and install the VIA IrQ ver. 1.3 routing miniport driver from VIA driver page at www.viatech.com as a minimum.

note: VIA also has a 4 in 1 driver which addresses several Windows 98 issues.  Do not forget to reboot after installing any driver or patch so that it can take effect.  Do not install all your drivers at once without re-booting.

* How can I prevent my CD-ROM from stalling during audio playback in Windows 98?

Select your CD-ROM in Device Manager and uncheck the DMA option.

* What is the DMI utility used for?

The DMI (Desktop Management Interface) the configuration utility can be used to maintain the Management Information Format Database (MIFD). DMI is also able to auto-detect and record information pertinent to the system such as: the CPU type/speed, internal/external frequencies, and memory size. The onboard BIOS detects as much system information as possible and stores it in a 4KB block in the motherboard's flash EPROM (BIOS), and allows the DMI to retrieve information from this database. The DMI utility also allows the system integrator or end-user to add additional information into the MIFD such as: serial numbers, housing configurations, and vendor information. This information cannot be detected by the motherboard's BIOS, and needs to be manually entered through the DMI configuration utility and updated into the MIFD.

* How can I recover my system settings after altering them with the DMI utility?

Be very careful when using the DMI utility. An error may cause you system to be unstable. This utility should not be used with Windows or DOS versions higher than 6.22. If you accidentally alter some system settings using the DMI utility, under Windows 95 (or under Windows 95 DOS mode), flash the system BIOS immediately. Do not reboot.

* Why does my system hang during DMI pool initialization?

This could be related to a bad BIOS or hard drive. Here are a few things you can do:

1. First, make sure you properly partitioned, and formatted your hard drive. If you can not boot to a floppy to format your hard drive, then test with another hard drive.

2. Power down the system and remove the battery. Ground out the terminals by touching the positive and negative end of the battery socket with a metal object. Replace the battery and reboot your system.

3. If you have tried steps 1 and 2 already, then your probably need a BIOS chip replacement.